Lesson Overview
Create products that solve real problems and keep customers coming back.
Designing a high-value product goes beyond just creating something that works—it’s about creating something that stands out in the market and keeps customers coming back for more. Let’s look at key principles for designing products that offer real value.
Solve Real Problems: The best digital products solve real, tangible problems. Before you create your product, ask yourself: What problem am I solving? How will this product make my customer’s life better? Make sure your product offers clear solutions that directly address the pain points of your target audience.
Create an Exceptional User Experience (UX): A great user experience is critical to customer satisfaction. Ensure that your product is easy to use, visually appealing, and provides value from start to finish. If it’s a course, ensure that the lessons are well-structured, engaging, and easy to follow. If it’s a template, make sure it’s simple to customise and user-friendly.
Provide Ongoing Value: One of the keys to customer retention is to offer ongoing value. This could be in the form of updates, new features, or access to a community. When your customers see that they’re getting more than just a one-time product, they’re more likely to return for future purchases.
Build Trust Through Quality: Quality is paramount. Invest time and resources into making sure your product is polished and professional. This includes high-quality design, thorough testing, and clear, well-written content. A high-quality product builds trust and credibility with your audience, increasing your chances of repeat sales.
Personalisation: Products that offer a degree of personalisation can add immense value. For example, if you’re creating a course, offer personalised feedback. If you’re selling a template, allow customisation options that make it feel unique to each customer.
Mark as read
Key Takeaways
Design a high-value product that solves a specific problem for your audience. Ensure that the user experience is top-notch, and consider how you can offer ongoing value. Write down your design process and the steps you’ll take to make your product exceptional.

Supedia
Masterclass